Privacy Policy

YLD (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect your information when you visit our website: yldag.ca (the “Site”).

Information We Collect

• Personal Information: We may collect personal details such as your name, company name, email address, phone number, and location when you request a quote, use our “Build a Quote” tool, or contact us for inquiries.
• Usage Data: We automatically collect technical information, including IP addresses, browser types, and page interaction data, to help us understand how visitors use our Site.
• Cookies: We use cookies to enhance your browsing experience and analyze site traffic. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the collected information to:

• Provide personalized quotes for grain bins and aeration fans.
• Respond to customer service and technical support requests.
• Improve our manufacturing processes and product offerings.
• Send occasional updates regarding new products or company news (with your consent).

Sharing Your Information

We do not sell or lease your personal information. We may share your information with authorized dealer networks or service providers who assist in our operations (e.g., shipping or payment processing), provided they adhere to strict confidentiality standards. We may also disclose information if required by Canadian law.

Data Retention and Security

We retain personal information only as long as necessary for business or legal purposes. We employ industry-standard security measures to protect your data from unauthorized access or disclosure.

Your Rights

Under PIPEDA, you have the right to access the personal information we hold about you and request corrections. To make a request, please contact us using the information on our “Contact Us” page.